Service Animal and Pet Policy

Pets Are NOT Allowed:

The Best Western Derby Inn is NOT a pet friendly hotel. We do not accept any pets except for service animals. If there’s a pet in our property, we will charge a fee for your pet.

Service Animal Policy:

We are not pet friendly hotel, but we do follow ADA requirements.

Here is the information on service animals:

You are allowed to ask only two questions of guest with service animals.

  • Is your service animal required because of a disability?
  • And what tasks or service is the animal trained to perform?

(Do not alter the phrasing of these questions in any way as it could be offensive or alter the intent of the question.)

Animals used only for emotional support are NOT recognized as service animals. Currently only dogs are recognized as service animals. This could possibly vary in different areas so check with your local state agency. Service animals are NOT pets and work for the convenience or safety of the guest. Do not pet, feed, or distract a service animal. Service animals cannot be in the room without the guest. Spoiled rooms may be subjected to extra cleaning fees.

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